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Contact Us

Contact Us

Phone # 443-487-6054 (Monday thru Friday 10:00 am to 5:00 pm Eastern Time)

Email us at any time info@enchantedopalsboutique.com

Chat with us online through our messenger.

Location 9 Westminster Shop Ctr #327 Westminster, MD 21157

Products

We have rings, earrings, bracelets and pendants with diamonds and semi-precious stones. Everything we sell is of the highest quality and every piece is brand new.

Domestic Shipping Policy

We offer FREE Standard Shipping for all products (2-8 Business Days). Includes 4 business days handling time after receipt of cleared payment. We do have some products that are not based out of the U.S. These products will take between 12 to 20 business days for shipping. A tracking number will be provided for every order once shipped.

International Shipping Policy

We will ship international please see services and cost below

Standard International Shipping $3.99 for entire order.

Expedited International Shipping $50.00 for entire order.


Excludes (We can not ship to these locations): Russian Federation, Albania, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Republic of, Cyprus, Czech Republic, Estonia, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Macedonia, Malta, Montenegro, Portugal, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard and Jan Mayen, Ukraine, Belize, Costa Rica, Dominica, Dominican Republic, El Salvador, Guadeloupe, Guatemala, Haiti, Honduras, Nicaragua, Brunei Darussalam, Cambodia, Indonesia, Laos, Macau, Malaysia, Philippines, Singapore, Taiwan, Thailand, Vietnam, Argentina, Bolivia, Chile, Colombia, Ecuador, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela, Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde Islands, Central African Republic, Chad, Comoros, Congo, Democratic Republic of the, Congo, Republic of the, Côte d'Ivoire (Ivory Coast), Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon Republic, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Reunion, Rwanda, Saint Helena, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Swaziland, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Bahrain, Iraq, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, Turkey, United Arab Emirates, Yemen, Afghanistan, Armenia, Azerbaijan Republic, Bangladesh, Bhutan, Georgia, India, Kazakhstan, Kyrgyzstan, Maldives, Mongolia, Nepal, Pakistan, Sri Lanka, Tajikistan, Turkmenistan, Uzbekistan, Kiribati, Wallis and Futuna

 

Return Policy

You may return new, unopened items within 30 days of delivery for a full refund; BUYER will pay for return shipping. To start return process please contact the returns department first at sales@enchantedopalsboutique.com and include as much information as possible including reason for return, name, email. Once return department processes return request they will email you the next steps to return item.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). 

Protect Your Purchase Replacement Plans

We offer different levels of protection plans for your jewelry. Click on links below to view details.

Item Cost $1.00 to $50.00 

Item Cost $51.00 to $100.00

Item Cost $101.00 to $300.00

 

FAQs

PAYMENT

Q: Can I pay by check or money order?
We do not accept either check or money order. You can pay with PayPal OR MasterCard, Visa, American Express and Discover cards and all payments are processed securely through PayPal OR Stripe.

SHIPPING

Q: Do you ship Internationally?
We DO ship internationally We will ship by the best possible method either United Parcel Service (UPS) or the United States Postal Service (USPS).

Q: Does Shipping & Handling fees include insurance?

Shipping & Handling and Insurance fees are all included in the shipping rates. 

Q: Can I combine multiple items into one shipment?

If you purchase your items at different times and we end up with multiple purchase orders, then you have to contact us immediately and request so we can try to combine the shipment and you save money.

PRODUCTS

Q: Do you resize rings?

You can easily select the available ring size on the product page then add it to your shopping cart. If you cannot find desired ring size that means most likely we do not have it in stock. If you purchase a wrong size and wish to exchange with one of the available sizes please contact as immediately so we can exchange or resize for free.  

Q: What are the color enhanced diamonds?

Color enhanced diamonds are natural diamonds that have undergone a coloring technique/procedure based on high energy particle technology.

Q: Is the color permanent?

These diamonds are called color-enhanced diamonds and are completely safe to wear and the colors produced are permanent except for color treated PINK diamonds. Please see care guide for enhanced diamonds. Color enhanced diamonds can be treated as any other diamond except when there are processes involving extreme heat (572° F). When a ring is given for resizing, for example, the client should inform the jeweler that the diamond is color enhanced so that the proper precautions can be taken.

Q: Why color a diamond?

Natural color diamonds are so beautiful but yet so rare and therefore so expensive. With today's technology it is possible to take a colorless diamonds and permanently add colors to them. 

Q: What are the clarity enhanced diamonds?

Clarity Enhanced diamonds are real natural diamonds. The principle of Clarity Enhancement is to make natural diamond imperfections invisible. Almost every diamond has minute imperfections and fissures. When light rays travel through a diamond the fissure reflects the light in such a way that it becomes visible. It is these fissures that are made invisible through enhancement. After the enhancement process the light rays are able to travel through the fissure instead of reflecting off of it, giving you a visually more perfect diamond.Clarity enhanced diamonds can be reversed in an extreme heat condition, in case such as this you may return the item to Jewels and Gems and we will retreat or replace it with a new same item purchased.

Q: What is the source of all your diamonds?

All our rough diamonds have been purchased from legitimate sources not involved in funding conflicts and in compliance with United Nations resolutions. We hereby guarantee that these diamonds are conflict free, based on personal knowledge and/or written guarantees provided by the supplier of these diamonds.

Q: Are the items you are selling brand new?

We only sell brand new items. We do not sell used jewelry.

Q: Do you sell real jewelry?

All our jewelry is real and genuine. 

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